Tag: better communication
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Sometimes No Comment is the Best Statement
“Sometimes no comment is best.” A few years ago, an associate and I went to go see a client. After a long trip followed by a productive working dinner we checked into our rooms. Within not even 5 minutes — our texts and calls were crossing because of mutual cringe resulting from seeing the sticky…
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100 Ways to Start a Conversation
Ever notice how the best conversations often start with something simple — a smile, a curious question, or a shared observation? Whether you’re meeting someone new, deepening an existing relationship, or just breaking the silence in an elevator, knowing how to start a conversation can open doors to genuine connection. In this post, you’ll find…
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Concrete Communication…and Not
Miscommunication occurs in all relationships and usually centers around two categories: The use of words that are either concrete or nominalizations. Concrete words are specific and definite. Nominalizations are words that are abstract, vague and unspecified, and that cause the listener to search for meaning within their personal frame of reference. Here are some concrete…
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The Difference Between Hearing and Listening
Hearing and listening are two distinct processes that involve the perception of sound, but they differ in terms of their level of attentiveness and cognitive processing. Hearing refers merely to the physical ability to detect sound waves through the ears, while listening encompasses a more active and intentional process of understanding and comprehending the meaning…