Tag: communication tips
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Training to Be Streetwise
This summary reflects the second interview with Anthony Celano, a former NYC Police Detective and founder of StreetWise Communication Training programs. Celano, described as humble and insightful, offers depth in both people skills and storytelling.
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Sometimes No Comment is the Best Statement
“Sometimes no comment is best.” A few years ago, an associate and I went to go see a client. After a long trip followed by a productive working dinner we checked into our rooms. Within not even 5 minutes — our texts and calls were crossing because of mutual cringe resulting from seeing the sticky…
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The Language You’re Speaking Before You Open Your Mouth
Most people believe their influence lives in words. This is, at best, an elementary understanding of how human communication actually works. Words are the last thing we process. Long before content is evaluated, influence is determined through affective signaling —the emotional data you transmit before logic ever arrives. This includes your tone, pace, stillness, certainty,…
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Mastering Communication: The Art of Empathy and Restraint
Good conversations are defined by more than saying the right words at the right time. Understanding context; sensitivity to the emotional landscape of the discussion; attunement to body cues & facial expressions; and, awareness of the broader implications of our words contribute to whether relationships grow or not. Respecting the reactions and responses of others,…