Tag: clear communication

  • Concrete Communication…and Not

    Concrete Communication…and Not

    Miscommunication occurs in all relationships and usually centers around two categories: The use of words that are either concrete or nominalizations. Concrete words are specific and definite. Nominalizations are words that are abstract, vague and unspecified, and that cause the listener to search for meaning within their personal frame of reference. Here are some concrete…

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