Before the Storm: Getting In Front of Workplace Conflicts Before They Escalate

Most workplace conflicts don’t erupt out of nowhere. They send clear signals — if you know what to look for.

A shift in tone. A clipped response. Someone who suddenly stops asking questions. Break room conversations that end when certain people enter. These aren’t random behaviors — they’re early warning signs that most leaders miss.

Not because they’re careless. Because they were never taught how to see them.


What’s Inside This White Paper

“Before the Storm: Getting in Front of Workplace Conflicts Before They Escalate” reveals the proven framework used by veteran law enforcement and crisis management professionals to identify and defuse tensions before they become costly incidents.

You’ll discover:

  • The invisible warning signs that precede workplace conflicts — and why time-pressed leaders consistently overlook them
  • The Perception Gap: Why competent, well-intentioned managers fail to detect escalating tensions
  • Core competencies required to interpret behavioral cues, emotional undercurrents, and power dynamics
  • A four-stage early intervention model that stops problems while they’re still manageable
  • Real scenarios from workplace violence prevention to supervisory challenges to professionalism breakdowns
  • The business case for prevention: Direct cost savings and productivity gains that far exceed training investment
  • An implementation roadmap to build lasting organizational capability

Based on StreetWise™ Communication Training methodologies developed by professionals who have “been there and done that” — from NYPD organized crime task forces to corporate crisis management.


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Learn how to recognize conflict patterns early, respond effectively before situations escalate, and build a workplace culture where problems get addressed — not ignored until they explode.

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BEFORE THE STORM: Getting in Front of Workplace Conflicts Before They Escalate

A Strategic Framework for Proactive Conflict Prevention

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Why This Matters Now

Organizations that master proactive conflict management don’t just reduce incidents — they:

✓ Minimize legal exposure and insurance claims
✓ Retain top talent in psychologically safe environments
✓ Enable teams to focus on results instead of interpersonal minefields
✓ Build leadership confidence to handle uncomfortable conversations
✓ Create cultures where early intervention is expected, not avoided

The cost of one workplace violence incident, harassment lawsuit, or executive departure can exceed the investment to train your entire leadership team.

Prevention isn’t just cheaper than crisis response. It’s better for everyone.


About StreetWise™ Communication Training

Founded by Anthony Celano (22-year NYPD veteran, Detective Sergeant Squad Commander) and led with Dian Griesel, Ph.D. (perception analyst specializing in body language and crisis management), StreetWise™ has trained employees and security teams at major corporations, universities, and institutions nationwide since 2000.

Our scenario-based programs build real-world skills through role-play rehearsal — because knowing about conflict management isn’t the same as being able to do it under pressure.

Ready to strengthen your organization’s conflict prevention capabilities?

📞 212.825.3210
📧 Dian@DianGriesel.com
🌐 DianGriesel.com


Get Prepared!

Download a complimentary copy of the 15-page White Paper

BEFORE THE STORM: Getting in Front of Workplace Conflicts Before They Escalate

A Strategic Framework for Proactive Conflict Prevention

We promise we’ll never spam! Take a look at our Privacy Policy for more info.

“Every organization faces a fundamental choice: Wait until problems become unavoidable crises, or develop the capability to address tensions while they’re still manageable. The organizations that thrive will be those that develop this recognition capability along with the the confidence to act on what they see.”

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