Tag: communication

  • Changing Perceptions: The Key to Better Relationships

    Changing Perceptions: The Key to Better Relationships

    Have you ever said something perfectly reasonable and watched it land badly — while someone else says essentially the same thing and receives a warm response? Or found yourself in a conflict where the specific words almost don’t matter, because something underneath the conversation has already determined how everything you say will be received? ✨…

  • So What — You Made a Mistake. Now What?

    So What — You Made a Mistake. Now What?

    So what — you made a mistake. Not the end of the world. Not the end of your story. Not even the end of the chapter you’re in. Somewhere along the way, many of us absorbed the false belief that mistakes define us. That one misstep reveals something irrefutable about our character. That getting something…

  • Mastering Communication: The Art of Empathy and Restraint

    Mastering Communication: The Art of Empathy and Restraint

    Good conversations are defined by more than saying the right words at the right time. Understanding context; sensitivity to the emotional landscape of the discussion; attunement to body cues & facial expressions; and, awareness of the broader implications of our words contribute to whether relationships grow or not. Respecting the reactions and responses of others,…

  • Why We Should Stop Using ‘Toxic’ to Describe People

    Why We Should Stop Using ‘Toxic’ to Describe People

    I strongly advocate for the removal of the word ‘toxic’ when it comes to defining or referring to people. There’s just no communication benefit. Oil and water don’t mix, yet neither is toxic. Chemistry comes in all forms and creates all kinds of end products, both healthy and not-so-healthy. However, it’s all about the mix,…

The Perception Brief™

Insights on how perception shapes decisions, communication, relationships, leadership and outcomes.

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